Sales Administrator

The Sales Administrator will support the organization by collecting, arranging, and maintaining a variety of information and documentation for all departments within the company.  This role will also serve as a primary interface to in-person and virtual visitors responding professionally to all inquiries, and provide sales coverage for phone and email queries for quotes and sales orders.

Responsibilities will include but are not limited to: 

• Support sales activities by recording equipment serial numbers, print serial number labels, and print packing slips for orders
• Occasionally monitor the sales phone line and take incoming customer phone calls and prepare quotes or sales orders and transition them to the sales team
• Periodically follow up with customers regarding outstanding invoices and send payment reminders, and coordinate compliance with payment terms on in-process orders
• Prepare printed and electronic courseware and software
• Support service activities by creating packing slips, USB flash drives, mailing labels, secure postage, and other items to customers
• Support marketing efforts by helping create messaging content and curating ATech Training’s social media communications
• Help develop effective promotional programs to increase sales opportunities within the current market segments as well as parallel markets
• Assist with coordinating events, training, and travel supporting various tradeshows and other customer events
• Weigh and print postage for outgoing USPS mail, print mailing labels, and prepare customs forms for international mail
• Maintain master version of training courseware, operation manuals, and trainer specification files
• Publish final and non-editable Adobe PDF files for distribution to the customers
• Using Systran software prepare and publish Spanish translations of multiple documents and technical information
• Proofread and assist with updates or maintenance to a variety of internal and external documentation
• Maintain an appropriate level of inventory and supplies for office, restrooms, lunchroom, and other facility specific areas by comparing prices, placing orders, and organizing supplies
• Coordinate monthly employee appreciation lunches and various other events
• Other duties as assigned from time to time

Required Qualifications: 

• Experience using QuickBooks or similar accounting software to create purchase orders and record receipt of building/office supplies
• Experience using Stamps.com and managing domestic and international shipments
• Comfortable handling confidential information
• Professional communications both written and verbal
• Proficient using Microsoft Office Suite (Word, Excel, and Access)
• Capable of publishing documents using Adobe or similar
• Database and records management (customer and product information)

Preferred Qualifications:

• Reads, Speaks, and writes some Spanish
• Knowledge of Systran software or similar to perform Spanish translations
• Previous experience working with a database (Microsoft Access)

Physical Requirements:

This position typically requires: climbing, balancing, stooping, kneeling, crouching, reaching, grasping, standing, walking, talking, hearing, seeing, and repetitive motions.  Occasionally heavy work can constitute exerting up to 50 pounds of force to lift or move items.